FAQ
Orders & Shipping
When will my order ship?
All orders are processed within 2–4 business days (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking details.
How long does delivery take?
- Standard Shipping (U.S.): 3–7 business days after processing
- Expedited Shipping: Available at checkout
Do you ship internationally?
Not yet — at this time, we only ship within the U.S.
Can I change my shipping address after placing an order?
Please email us at liveyourlifegear@gmail.com as soon as possible. If your order hasn’t shipped yet, we’ll do our best to update the address.
Returns & Exchanges
What is your return policy?
We gladly accept returns or exchanges within 30 days of delivery. Items must be:
- Unworn and unwashed
- In resellable condition
- With original tags attached
- In the original packaging (when possible)
Who covers return shipping costs?
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
When will I receive my refund or exchange?
Once we receive and inspect your return, we’ll issue your refund or send your exchange promptly.
Are shipping fees refundable?
Shipping fees are non-refundable.
General
How can I contact you?
You can reach us anytime at liveyourlifegear@gmail.com — we’ll get back to you as soon as possible.
Do you offer gift cards/Discounts?
Coming soon. Stay tuned by subscribing to our newsletter for updates.